![]() ![]() As an initial step to ensure that the device is communicating properly to your computer, I suggest that you run the printer troubleshooter and update the driver. Try Refresh FREE for 4 Months!Įnter your model number to find the support page for your product. Your concern regarding your printer/scanner not recognized when utilizing the Windows Fax feature can be caused by an improper configuration or a possible driver incompatibility. With flexible print plans and always free delivery, there’s so much to love. If an inconsistency issue occurs, the utility will automatically fix the issue, and the following dialogue box will be displayed.Get to know Refresh – the smart ink & toner subscription service from Brother. If there is no issue, the below window will be displayed. Right click on the scanner drivers and select Uninstall. Type device Manager without quotes in the search box and hit enter. ![]() The utility starts to investigate the WIA registry and determine if there is an inconsistency with the device IDs which makes the issue occur. Method 2: Un-install and re-install latest scanner drivers from the manufacturer’s website and see if that helps: Press Windows Key + X from the keyboard. Open up the run command with the 'Windows Key + R' key combo. If you see it listed, right-click on it and choose 'Delete' or 'Remove Device. In the Devices and Printers window look for your HP Printer. 4) If you see Service status is Stopped, click the Start button and OK button. In Windows, search for and open Devices and Printers. 3) Find the service name that is reviewing in the Name list, select with left-click. 2) In the window opens, click on the 'Run as Administrator' option. HP Smart will help you connect your printer, install driver, offer print, scan, fax, share files and Diagnose/Fix top issues. So, updating the driver for your Canon printer/scanner might also get it scanning. Canon users have also confirmed that driver updates for their devices fixed mid-scan hangs. DR-C225WII) to download it.ĭouble-click on the RepairReg.exe file to run the "Restoration Tool for Scanner Registry" utility. 1) In the Search area, type service and hit Enter. Windows includes the Printer troubleshooter that might fix an all-in-one Canon printer that isn’t scanning. NOTE: If you do not see the "Restoration Tool for Windows Registry" under your scanner's model page, please go to a current model's page (i.e.
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